The RBL Bank stock has seen an upward spiral since listing in 2006 backed by phenomenal growth. The bank’s asset quality is among the best in the business.
Vishwavir Ahuja, MD & CEO, RBL Bank said for six years their CAGR growth has been close to 55 percent at balance sheet and earnings level because of the business model of being in a fast growing segment, adding that the focus currently is on scalable business model and service.
Going forward as well he is confident of achieving 30-35 percent growth that they have guided for 3-4 years.
However, even today, research shows that at the customer end quality of service and fulfilment is still a challenge for even the best and the biggest. So, they started with an internal cultural transformation of the bank.
The bank’s internal tag-line is, “Relationship with responsibility,”
The bank has also been able to maintain gross non-performing assets under 1.25 percent throughout, he said. However, in the current year he sees headwinds in the micro-banking space, which has been a star performing segment for the last 4-5 years. So, the gross NPAs could be slightly higher in the quarter and next 6 months but by the end of the financial year, he is confident of coming back to the 1.25 percent number.